Challenging Behaviour training

100.00 50.00

Next Date Monday 25th April in Naas


Product Description

Basis for training

Our Course is based on the Policy and procedures of the Health Information Quality Authority Standard

21 Responding to behaviour that is challenging & the Relevant Policy & legislation

Learning Outcomes

At the end of the training session you should be able to:

To provide employees with the necessary skills to de-escalate situations and behaviour that is Challenging

To help staff to more effectively manage challenging behaviour using communication and personal safety and wellbeing techniques

Modules Covered:

Module 1 Legislation

Module 2 Stages of Escalating Behaviour

Module 3 Risk Assessment

Module 4 Dealing with a Crisis

Module 5 Personal Safety Techniques

Module 6 Post Crisis Intervention

Methods of Training

The course is interactive with each theory session being followed by assessment of individual skills


Certificate of Attendance


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