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challenging_behavior

Challenging Behaviour training

100.00 50.00

Next Date Monday 25th April in Naas

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Product Description

Basis for training

Our Course is based on the Policy and procedures of the Health Information Quality Authority Standard

21 Responding to behaviour that is challenging & the Relevant Policy & legislation

Learning Outcomes

At the end of the training session you should be able to:

To provide employees with the necessary skills to de-escalate situations and behaviour that is Challenging

To help staff to more effectively manage challenging behaviour using communication and personal safety and wellbeing techniques

Modules Covered:

Module 1 Legislation

Module 2 Stages of Escalating Behaviour

Module 3 Risk Assessment

Module 4 Dealing with a Crisis

Module 5 Personal Safety Techniques

Module 6 Post Crisis Intervention

Methods of Training

The course is interactive with each theory session being followed by assessment of individual skills

Certification

Certificate of Attendance

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