challenging behaviour

challenging behaviour training aims to increase the knowledge of the care giver in the understanding of underlying causes of behaviours which are challenging, along with early intervention and non-physical methods for preventing or managing challenging behaviour. The training also addresses how to recognize triggers of challenging behaviour and the importance of self-care for the carer.

Who should attend? 

Ideal for Healthcare, social care workers or anyone who wants to learn de-escalation skills and how to deal with challenging behaviour

Course Objectives

To give participants the knowledge, skills and attitudes needed to deal with challenging behaviour , to deescalate situations that pose a risk to you and clients alike.

Course Programme

Unit 1 – Legislation

Unit 2 – Stages of escalating behaviour

Unit 3 – Risk assessment

Unit 4 – Dealing with a crisis

Unit 5 – Personal safety techniques

Unit 6 – Post crisis intervention

Methods of Training

This training is instructor-led, with huge emphasis on practical skills and interaction


PSTC Institute certificate of completion valid for 3 years


All tutors are experienced Healthcare professionals with years of experience in there respective fields, also our tutors hold QQI level 6 qualification.

Onsite Training:

This course can be in your premise Starting from €30 per person contact us today for a quote

Public course dates available